Virtual consultations primary care
This tool was published at the end of last year. Feels like its time has come. One to one and group video consultations advice for now and going forward. NHSE is funding group video clinic training - 2 hours for clinicians. https://www.england.nhs.uk/wp-content/uploads/2020/01/online-consultations-implementation-toolkit-v1.1-updated.pdf
I have seen this message from a GP based pharmacist. Many sensible ideas to keep the team and patients safe. Like the way the welfare of the patient is explored in an efficient way. Carol Stonham Noel Katherine Hickman Garry McDonald BEVERLEY BOSTOCK Steve Holmes Daryl Freeman
We have been asked to work on Good Friday n Easter Mon n we’ll be open. In fact we have been open all this time 8-6.30pm Mon-Fri. Staff n clinicians have had to self-isolate ( thankfully different times) n we have all been off at some point n returned back to work.For the last 3-4 years we have done telephone triage. So if needed now GPs at the practice r doing phone n video consultations. We still have patients coming in by appt only. N we have a reduced blood clinic on as well. Max 3 pts in waiting room at any one time. Repeats for our pts are only issued after clinical overview if they have been stable n bloods can wait till summer. Otherwise they r being given blood test appts. We have been doing welfare checks on all vulnerable pts. If they have family/ neighbours/friends who are doing shopping for them we advise them to get them to collect meds from pharmacy if they r not being delivered. So far I have only had to ring 1 pharmacy for a couple to ask if they could deliver meds. We have also been giving Brent n Harrow social services numbers if they need assistance. These are on their websites. We have all been sending NHS App link to pts so they can register online n order prescriptions. This is to stop them coming to the surgery to drop off requests n also in the event we are redeployed elsewhere.